The SIST Inquiry Point will respond to all inquiries given in writing, which refer to: standardization documents, conformity assessment procedures and technical regulations in force in the Republic of Slovenia and abroad. Should SIST not dispose of the requested information, or when this could not be found in the databases used by SIST, the relevant institutions in Slovenia or abroad will be contacted for advice on how to get the requested information. The customer will receive a response in either case, even if the requested information has not been found.  The average response time for topical inquiries is 3 days.

When searching for an answer, additional information from the customer will often be necessary; therefore the name and details of a contact person should be given for the case of difficulties in searching. Good-quality hits can only be obtained when the inquiries are precisely formulated and provided with selected key words and phrases in English or German, when possible.

Updated: 22. nov. 2006